Welcome to SmoothCharm.com! We value your privacy and are committed to protecting your personal data. If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at privacy [at] smoothcharm.com.

When you access our website, SmoothCharm.com (the “Website”), or use any of our services (collectively referred to as the “Services,” which include the Website), you’re entrusting us with your personal information. We take this responsibility very seriously. This privacy policy aims to clearly explain what data we collect, how we use it, and your rights regarding your information. Please read it carefully, as it contains important information about your privacy rights.

1. What Data Do We Collect?

Briefly: We collect personal data that you provide to us, such as your name, contact information, and details about your interests in fashion, beauty, and wellness.

We collect personal information that you provide directly to us when you sign up on the Website, express interest in our content, products, and Services, participate in activities on the Website, or communicate with us.

The specific personal information we collect depends on how you interact with us and the Website, the choices you make, and the content and services you use. This information may include:

Personal Details Provided by You: This includes names, phone numbers, email addresses, beauty and fashion preferences, wellness interests, communication preferences, and other related information.

Credentials: We collect information related to passwords, password hints, and other security details necessary for authentication and account access.

2. How Do We Use Your Information?

Briefly: We use your information based on legitimate business interests, to fulfill our contract with you, comply with our legal obligations, and/or with your consent.

The personal information we gather through our Website is used for several business purposes, including:

• Facilitating account creation and the login process.
• Sending you administrative information, such as updates to our terms, policies, and conditions.
• Processing and fulfilling your orders, payments, refunds, and exchanges made through the Website.
• Providing personalized content and recommendations related to fashion, beauty, and wellness.
• Responding to legal requests and preventing potential harm.

3. Is Your Information Shared With Anyone?

Briefly: We share your data only with your permission, to comply with laws, provide services to you, protect your rights, or fulfill business obligations.

We may process or share the data we collect from you based on the following legal grounds:

Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.

Legal Requirements: We may disclose your information where required to comply with the law, government requests, a judicial proceeding, court order, or legal process.

4. How Do We Protect Your Information?

Briefly: We are committed to safeguarding your personal data through a combination of organizational and technical security measures.

We have implemented appropriate technical and organizational measures to secure the personal information we process. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information against unauthorized access, hacking, data loss, or other breaches.

5. Do We Update This Policy?

Briefly: Yes, we will amend this policy as needed to stay in line with relevant regulations.

We may modify this privacy policy from time to time. The “Effective Date” at the top of this page indicates when the policy was last updated, and any revisions will become effective upon posting. We encourage you to review our privacy policy periodically to stay informed about how we are protecting your data.

6. How Can You Contact Us Regarding This Policy?

If you have any questions or comments about this policy, please email us at contact [at] smoothcharm.com